Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at email@example.com
Q. Where do you ship from?
A. We ship from our partnered warehouses in the US and UK.
Q. How long will it take for my items to arrive?
A. It usually takes 7 business days on average for our US customers. Shipping time for our UK customers is about 3 business days. Shipping time to Canada and Australia is about 10 business days. Shipping times vary from product-to-product; based on demand and shipping location.
Q. How long will it take to receive a tracking number?
A. It will take about 1-2 business days.
Q. Where can I place an order from?
A. You can place an order from the US, Canada, UK, and Australia.
Q. Where is your company located?
A. We have an office in the beautiful country: Canada; Supply warehouses in: USA and UK; High-Quality vendor contacts in: China
Q. Which currency will I be charged in?
A. We process orders in USD, AUD, CAD and GBP based on the currency with which you add products to your cart. If you complete your checkout via PayPal, then you will checkout using USD currency converted at the latest exchange rate automatically.
Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.
Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to firstname.lastname@example.org
Q. How can I pay?
A. We accept all Major Credit and Debit Cards: Visa, Mastercard, Discover, Amex and also Paypal
Q. Is Checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure. Our website is protected by SSL certificate.
Q. Will I (the customer) have to pay customs?
A. For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.